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One of the innovative
aspects of F.J. Sciame Construction Co. is its division structure. It was
created in 1999 to foster the team environment at the firm and to position
it for growth while maintaining its small-firm-type dedication to service.
The results? Incredible.
By creating multiple
divisions with a manager named to each group, Sciame has created units
or mini-teams within the firm. The units work together on project after
project and form a synergy that can only be replicated in small firm
environments. What makes the divisions different from most firms is that
they are all generalists, not specialists. There is no
"interiors" division, no "core and shell" division. The
groups were formed around relationships that managers have with clients.
"It's a horizontal
structure which offers incentives for more than just one person to
excel", Sciame added. "It also offers unique growth opportunities
for people within the divisions."
For example: Caroline is
a team member in one division. She compared the new structure to the old
structure that was in place in 1999. "In the old structure, I
worked for three or possibly four different project managers checking shop
drawings. I did the same thing, day in and day out, for people with
different personalities, schedules and project demands", Caroline
said. "Now I work for one person, one team. I know my manager's style
and the goals of each of the projects I work on, which allows me to grow
professionally much more quickly than I would in a typical construction
firm."
Each division has its
own group of estimators, assistant estimators, project managers and
assistant project managers. They all share support staff and field
operations, which are run by Ralph Thompson, executive vice president of
field operations.
The structure sets the
stage for future growth. Teams have more incentive to perform. They are
compensated based on their success. They operate like separate profit
centers.
"The secrets to our
continued success in the future will be spreading the organization out and
rewarding people for their strong efforts", Sciame said.
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